Privacy policy

This policy explains what [Your organization] ("we", "us") collects when you use Streame, the live streaming service at https://streame.kelbonet.com, how we use it, and the choices you have. Streame is used by organizations (churches, schools, businesses) to send their live video to platforms such as YouTube, Facebook and Twitch, and to set the title and description of their live streams.

Who this applies to

Users: people with a Streame account, made for them by their organization's administrator.
Connected accounts: YouTube, Facebook or Twitch accounts that an organization connects to Streame.

People who only watch the live streams on YouTube, Facebook or Twitch don't use Streame and aren't covered here: each platform's own privacy policy applies to them.

What we collect

What	Why	Where it comes from
Username, name, and (if given) e-mail, phone and job title	To sign you in and let your administrator manage your account	Your administrator, or you in My profile
Your role and organization	To show you only your organization's streams and allow only what your role allows	Your administrator
Sources and destinations: names, addresses, stream keys	To receive your video and send it where you choose	You or your organization
Live titles and descriptions	To set them on the platforms you send to	You or your organization
Activity: sign-ins and changes, with the time and the user	Security, support and accountability	Streame records it
Connected accounts (see below)	To set titles and descriptions on the platform	The platform, after you allow it

We don't collect payment details, we don't track you across other websites, and we don't sell, rent or share your data for advertising.

Google and YouTube data

When your organization connects a YouTube account, you sign in with Google and allow Streame to manage your YouTube account (the scope https://www.googleapis.com/auth/youtube). With that permission, Streame:

Reads the channel's ID and name (to show which channel is connected), and the channel's upcoming and live broadcasts and their streams (only to find the broadcast that uses your destination's stream key).
Changes the title and description of that broadcast, to what you wrote in Streame.
Stores on our server: the channel's ID and name, and the access and refresh tokens Google gives us. It does not store your videos, broadcasts, comments, subscribers, analytics or any other YouTube data.
Does nothing else: it doesn't upload, delete or publish videos, doesn't start or end broadcasts, and doesn't read anything not listed above.

Limited Use. Streame's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements. Google user data is used only to provide the feature described above, is never transferred to others (except as needed to provide that feature, for security, or as the law requires), is never used for advertising, and is never read by people unless you ask us to (for support), for security, or as the law requires.

YouTube API Services. Streame uses YouTube API Services. By connecting a YouTube account you agree to the YouTube Terms of Service. Google's handling of your data is covered by the Google Privacy Policy.

Taking access back. You can take Streame's access back at any time on Google's security settings page: https://security.google.com/settings/security/permissions, or by removing the account in Streame ▸ Online accounts (which also gives the permission back to Google).

Facebook and Twitch data

Facebook: Streame stores your Facebook user ID and name, the Pages you chose when signing in (their IDs, names and access tokens), and uses them only to find the Page's live video that uses your destination's stream key and to set its title and description. Take access back in Facebook ▸ Settings & privacy ▸ Settings ▸ Business integrations, or remove the account in Streame.
Twitch: Streame stores your Twitch user ID and name and its access and refresh tokens, and uses them only to set your channel's stream title. Take access back in Twitch ▸ Settings ▸ Connections, or remove the account in Streame.

Cookies

Streame stores sign-in cookies on your device to keep you signed in (one for Streame, one for the admin portal, one for the OBS dock). They hold no personal information, are used only by Streame, and end when you sign out or your sign-in times out. Your browser may also remember small settings (such as a collapsed menu) on your device. We use no advertising or tracking cookies and no third-party analytics.

How we keep it safe

Streame runs on our own server. Passwords are stored only as secure hashes; sign-ins time out after a period without use.
Access tokens and stream keys are kept on the server and never shown to other organizations. Each organization sees only its own data.
Connections from the internet use HTTPS.

How long we keep it

Connected accounts: until the account is removed in Streame, or the permission is taken back on the platform. Removing an account deletes its tokens from the live server at once and gives the permission back to the platform. If Streame finds the permission was taken back, the account is marked "Reconnect needed" and its tokens are no longer used.
Your account and your organization's streams: until your administrator removes them.
Activity: until an administrator clears it.
Backups: our backups of the server are kept for up to 30 days and then replaced, so removed data disappears from them within that time.

Your choices

See or correct your profile in Streame ▸ My profile, or ask your organization's administrator.
Delete a connected account: Streame ▸ Online accounts ▸ Remove (operators and Tech), or take the access back on the platform as described above.
Delete your account or your organization's data: ask your organization's administrator, or write to us at [contact e-mail]. We delete it from the live server within 7 days of your request and from backups within 30 days, and confirm by e-mail.

We share data only:

with the platforms you choose to send to (your video, and the titles and descriptions you write);
with your organization's administrators, who manage your account;
when the law requires it, or to protect the security of the service and its users.

Children

Streame is a tool for organizations and isn't meant for children under 13. Accounts are made by an organization's administrator.

Changes to this policy

When this policy changes, we update the date at the top and the "Last updated" date below. Significant changes are announced to administrators in Streame.

Contact

[Your organization] · [contact e-mail] · https://streame.kelbonet.com